Access important regulatory and general notices related to your Star Communications services. Stay informed about the latest updates and policies by exploring the links below.
Annual Regulatory Notices
- Star Telephone – Raleigh
- Star Telephone – Wilmington
- StarVision Luminous – Raleigh
- StarVision Luminous – Wilmington
General Notices
- Battery Backup Service
- By-Laws of Star Telephone
- Closed Captioning
- Complaint Resolution for Star TV
- Copyright Policy
- CPNI
- Do Not Call Registry
- Federal and State Fees, Taxes, and Surcharges
- FireLine DSL Business User Agreement
- FireLine DSL Residential User Agreement
- Lifeline General Information
- Lifeline Application (English)
- Lifeline Application (Spanish)
- Local Content Disclaimer
- Mandatory 10 Digit Dialing (Effective Oct. 2021)
- Mission Statement and Goals
- New Area Code Coming Notice
- Reassigned Numbers Database
- Robo Call Mitigation
- Star Communications Contract
- StarVision Public Inspection
- WBITS (Wireline Broadband Internet Transport Service)
Network Management & Policies
- Digital Discrimination Policy
- Star Communications App Privacy Policy
- STMC Acceptable Use Policy
- STMC Network Management FAQs
- STMC Network Management Policy
- STMC Privacy Policy
- Voice Acceptable Usage Policy
- Website Privacy Policy
Miscellaneous Policies & Forms
Miscellaneous Brochures
- High Speed Internet
- Luminous TV Residential – Raleigh
- Luminous TV Residential – Wilmington
- Star TV – Raleigh
- Star TV – Wilmington
- Star TV+ Streaming – Raleigh
- Star TV+ Streaming – Wilmington
