Great Reasons to Have Your Landline:
If you need 911, they can find you quicker. In an emergency, seconds count. A landline is the most reliable connection to 911. Enjoy crisp, clear conversations. With landlines you don't worry about dropped calls or losing signals. Free incoming calls are on landlines for as long as you want to hold a conversation. Home Protection and home security systems depend alot on landline phones. This is because the home's fire and burglar alarms are hardwired to alert authorities.
Reconnect with a family member several states away. Call your kids away at college. Whatever the situation, Star can help with our affordable long distance phone service. Check out our additional plans available to you!
Calling to anyone in the United States, with no time limits...you can call 24 hours a day, 7 days a week!
Our Personal 800 plan is great for businesses that want an 800 number.
With a monthly fee of only $4.95, STLD customers can have their own personal 800 number for only 10¢ per minute.
The local calling areas are listed below for each exchange. THESE CALLS WILL REQUIRE 10 DIGIT DIALING BEGINNING OCTOBER 24, 2021.
The Star Communications Feature Guide is designed to provide access to Star Communications feature descriptions, instructions, and pricing.
Call Waiting informs you when another caller is trying to reach you. Just listen for a brief tone signal that will indicate there is a caller on the other line. You can place the first call on hold to answer the second call.
Call Waiting is great for everyone. Even if you don't use the phone that often, you will not have to worry about someone calling and missing you that moment. Plus, it provides an extra benefit for parents of teenagers, roommates with one line, or home based businesses.
Residential Price: $1.75
Business Price: $2.50
To answer a waiting call:
To alternate between calls:
To end either call:
When you know you do not want any interruptions while on an important call, Cancel Call Waiting is for you!
This feature is great for online service users, single fax line users or for people who enjoy Call Waiting, but they do not want to be disturbed while on another call.
Cancel Call Waiting can be turned on or off at your convenience Requires an access code to use Any customer with rotary or touch tone service can use it Avoids any distractions during an important call
Residential Price: $0.50
Business Price: $0.50
To "turn off" Call Waiting before making a call:
Quickly dial up to 30 of your most frequently called numbers! Just use a couple of digits and you're connected!
This is a wonderful service for parents who want their kids to have quick access to emergency numbers. Elderly or disabled individuals will also appreciate the ease of use.
Residential Price: $1.50
Business Price: $2.00
To program your speed dial list:
To call someone on your Speed Dialing List:
To change your Speed Dialing list:
Three-Way Calling lets you add a third caller to a conversation you're already having without operator assistance.
It's great for community leaders who need to arrange meetings between people, teenagers, or when you just want to catch up with multiple friends or family at the same time.
Residential Price: $1.50
Business Price: $2.00
Per-Use Price: $0.75 per successful three-way call
To add a third person to the call:
To cancel the three-way connection:
To end the call completely:
To add a third person to the call:
Easily dial your last caller even if you did not answer.
This is an ideal feature for someone who cannot afford to miss a call.
Residential Price: $2.50
Business Price: $3.00
Per-Use Price: $0.75 per successful use
If you couldn't get to the phone in time, you can still find out who called. Return the call by dialing *69.
How To Use:
If the line is busy:
To cancel your Call Return request:
Don’t waste time dialing busy numbers over and over, use Repeat Dialing and let your telephone dial it for you. Your phone rings as soon as the line is free and automatically connects you. An ideal feature for anyone who does not have time to keep dialing the same busy phone number.
Heavy telephone users such as sales people or secretaries will find this beneficial when making contact for appointments.
Residential Price: $2.50
Business Price: $3.00
How to use:
To cancel your Repeat Dialing request:
Identify harassing callers. When you receive a harassing phone call, you can dial a simple code to trace the source of that call and it can be used by the police when necessary.
It's a great service to elderly people or anyone concerned about their privacy.
Residential Price: $1.00 (per month) $3.00 for each successful trace
Business Price: $1.50 (per month) $5.00 for each successful trace
How to use:
Star’s voicemail service is an electronic system that can store messages from telephone callers that offers several advantages over answering machines. It allows incoming calls to be forwarded to your mailbox when you cannot or choose not to answer the phone.
There are numerous benefits to having this service. These consist of:
VOIP Voicemail: $2.50
There are three ways to access your voicemail service.
Keep your mobility and let your calls follow you to another number. Each time a call is forwarded, your phone will make one short ring. It can still be used to make outgoing calls. This feature works well for people who are on call and do not want to be trapped by staying in one place.
Great for forwarding your telphone calls to your cell phone, while giving you extra security so no one knows you are not home. If you are a working parent and want to take care of any incoming home calls, but want to allow your kids to dial out, this is also great for you.
Residential Price: $1.50
Business Price: $2.00
To activate the service:
If the line is busy, or there's no answer:
To change the "forward to" number:
Decide which callers should follow you to another number. Program your phone to forward only calls from a special list of numbers to another number, such as your cellular phone. When your service is activated, calls from numbers in your forward list will be rerouted to your "forward to" number. All others will ring at your primary phone as usual.
Great for people who are on call at their place of employment, home based workers or cell phone users that only want to forward certain calls to their mobile phone.
Residential Price: $2.50
Business Price: $3.00
How to use:
To add the last caller to your forward list:
To enter your "forward to" number:
To hear the phone numbers in your list:
To remove a number from your list:
To hear the instructions again:
When your line is busy, your callers still have another way to reach you with Call Forward Busy Line. You can have your incoming calls automatically forwarded when your line is busy to another number.
This feature is great if you are a heavy telephone user. Small businesses that don't want to miss an important call can have it forwarded to another telephone line for answering.
Residential Price: $1.50
Business Price: $2.00
To "turn on" the service:
If the line is busy, or there is no answer:
To "turn off" the service:
To change the "forward to" number:
Whenever you can't answer the phone, forward your calls to someone who can. If you can't get to the phone, you can be sure that your calls will not go unanswered. You can easily change the forwarding number, even choosing to forward the call after 18 seconds or 3 rings.
This feature works well for heavy telephone users or small businesses that have multiple telephone lines.
Residential Price: $1.50
Business Price: $2.00
To "turn on" the service:
If the line is busy, or there is no answer:
To "turn off" the service:
To change the "forward to" number:
Protect a loved one or yourself in the event they can't dial for help. A pre-selected telephone number is automatically dialed within 30 seconds after the handset is taken off of the hook. No dialing required!
Ideal for elderly people who need quick, accurate dialing in case of an emergency or businesses with a security telephone in a secured entrance or elevator.
Residential Price: $1.50
Business Price: $2.00
Warm Line allows the phone to automatically dial a preprogrammed number if the phone is knocked off the hook for more than 30 seconds. An ideal service for elderly, handicapped, or disabled citizens to signal for help without dialing a number. Star Telephone recommends Personal Ring and Caller ID on the called party's phone.
Have control of all outgoing calls with Originating Call Management! Only authorized users with the correct PIN can bypass your outgoing call rules.
This is an ideal service for people with roommates or tenants, house guests, or even teenagers.
Residential Price: $2.50
Business Price: $2.50
To use Originating Call Management:
Manage your account. Use your phone to change your PIN, and activate or deactivate the feature.
You can also use our online management tools at www.stmcservices.net to change your rules.
Please contact us for a User ID and Password
Caller ID allows you to see the number of the party calling you, giving you the option of answering or not. To use Caller ID, you need a special display phone or a display add-on unit for your existing phone that will show the name and/or number.
This is ideal for security conscious individuals, business owners who would like to keep a call log, Voicemail users or any customer who does not want to be bothered by certain callers.
Standard Caller ID (number only)
Residential Price: $3.75
Business Price: $4.75
How to use:
Cname allows you to see the name and number of the person calling before you answer the phone. When you receive a call, the number and the name of the party calling you is shown on your Caller ID display screen.
Associate a name with the supplied number when available Takes the guesswork out of answering calls when you are not familiar with the number alone
Residential Price: $5.75
Business Price: $6.75
How to use:
Notes:
Call Waiting-Caller ID makes deciding whether to switch over to a second call easy by combining two great features into one. See the number of the second caller without having to switch over.
Residential Price: $1.00
Business Price: $1.50
How to use:
Notes:
Personal Ring allows you to have a second phone number on a single phone line. When called, this second number has its own unique ring. Personal Ring is great for teenagers, roommates, or businesses. Create an individual identity with Personal Ring! You will know who the phone call is before before answering or looking.
This calling feature is a wonderful addition to homes that have on-call employees, roommates who want a separate line, or parents who are tired of answering the phone for their kids.
Residential Price: $2.50
Business Price: $3.00
Create a list of up to 30 numbers with one distinctive ring. The distinctive ring tells you it's one of the special callers from your list. Distinctive Ring even works with Caller ID and Call Waiting!
Great for anyone that wants more control over knowing who's calling. Also ideal for business owners that may have VIP customers they want to set apart from other callers.
Residential Price: $2.50
Business Price: $3.00
How to use:
To add the last caller to your list:
To hear the phone numbers on your list:
To add a number to your list:
To remove a number from your list:
To hear the instructions again:
Decide which calls you will take! You can program the phone to accept only those calls from a special list of people. When your service is activated, your phone will accept only calls from those in your Selective Call Acceptance list. All others will hear an announcement that you are not accepting calls at this time.
This is beneficial to people who sleep during non-traditional hours, but still want to receive important calls. It's also a great way to keep family time, quiet time by only receiving calls from important phone numbers in the event of an emergency.
Residential Price: $2.75
Business Price: $3.25
To "turn on" the service:
To add the last caller to your acceptance list:
To hear the phone numbers on your list:
To remove a number from your list:
To hear the instructions again:
Don't let unwanted calls disturb you. You can program the phone to reject calls from any number you place in the rejection list. When your service is activated, any callers in the rejection list will hear an announcement that you are not accepting calls at this time. All others will ring through as usual.
Great for when you receive harassing or unwanted telephone calls. Especially helpful when you want your privacy such as those who have non-published and directory unlisted numbers.
Residential Price: $2.75
Business Price: $3.25
To "turn on" the service:
To add the last caller to your rejection list:
To hear the phone numbers on your list:
To remove a number from your list:
To hear the instructions again:
Block your number from being displayed to others. By dialing a code before you place a call, you can prevent your number from appearing on the Caller ID display of the person receiving the call.
Residential Price: $Free
Business Price: $Free
How to use:
Refuse calls from those who have blocked their numbers. When you have activated this service, any callers who have blocked their number from your Caller ID display will hear an announcement that you do not accept anonymous calls and they should remove blocking and call back. All other calls will ring through as usual.
Residential Price: $2.50
Business Price: $3.00
To "turn on" the service:
To "turn off" the service: