Star TV+ Streaming
Welcome to the new way to watch TV! Star Communications offers a user-friendly streaming platform to our customers.
Feel good about making the switch to streaming!
There are multiple benefits to Star TV+ Streaming.
No Install Appointment Needed
Never wait on the TV installer again! Star TV+ Streaming can be self-installed in just a couple of minutes. Need extra assistance? Call us! 1.800.706.6538
Watch Star TV+ Anywhere
Do you have power and at least 25 mg of Star Internet? If so, you can get Star TV+ Streaming. For this service, no cable outlets or boxes are required.
Available on Select Devices
Star TV+ Streaming is available on select Roku, Fire Stick, Apple TV, Laptops, and Smart Phones. There is a way to watch for everyone!
Dedicated Star TV+ Streaming App
Star TV+ Streaming has a dedicated app that is available on multiple platforms. This makes it extremely easy to start watching your shows!
No Cable Box Fees
When subscribing to Star TV+ Streaming, cable boxes are not required. This means no rentals, which can lower your monthly television cost.
Full HD Video Quality
You will be able to watch your favorite shows and networks in the best quality that is available in your area. This service is dependent on your Star Internet connection.
Additional Features
All your favorite local shows and networks are still available for you to watch live. Star TV+ Streaming also includes Local Video on Demand and Restart TV for free. You can add Cloud DVR to your package for a low monthly fee.
User-Friendly
Star TV+ Streaming may seem scary because it is a streaming service; however, it is super user-friendly. We offer free support and guidance for this new platform.
Supported Devices
The following is a list of Roku, Amazon Fire TV, and Apple TV devices that support our Star TV+ Streaming app.
Roku Supported Devices
- Express 3900
- Premiere 3920
- Streaming Stick 3810
- Streaming Stick 4K 3820
- Streaming Stick 4K+ 3821
- Express 3960
- Express 4K 3940
- Express 4K+ 3941
- Ultra 4640
- Ultra 4660
- Ultra 4670
- Ultra 4800
Amazon Fire TV Supported Devices
- Stick 4K Max 2nd Gen (K3R6AT)
- Stick 4K Max Gen 2 (K2R2TE)
- Stick 3rd Gen (S3L46N)
- Stick 2ndGen# (LY73PR)
- 3rd Gen (LDC9WZ)
- Stick 4K 1stGen (E9L29Y)
- Cube 3rd Gen (GA5Z9L)
- Cube 2nd Gen (A78V3N)
Apple TV Supported Devices
- HD Gen 4 (A1625)
- 4K Gen 3 (A2843)
- 4K Gen 3 (A2737)
- 4K Gen 2 (A2169)
- 4K Gen 1 (A1842)
* The Star TV+ Streaming app is not supported on any device not listed above. We cannot guarantee functionality or quality of service on those devices. iOS 12 is the minimum version required to support the app.
** Some features like Picture in Picture require support from the hardware vendor to be enabled in the application.
Pricing
Basic Star TV+ Streaming
Expanded Star TV+ Streaming
5 Additional Streams
7 Additional Streams
Individual Premium Priced Channels. Add on as an addition to your Star TV+ Streaming package!
Max
Cinemax
Showtime
Starz Encore
Adult Channel
NFL Redzone
Cable Rates Are Rising
Find out why and what Star Communications is doing about it.
Star TV+ Streaming – Channel Line Up
We’ve got the best variety of quality TV, so you can make sure you are getting the most bang for your buck.
Take a look at our channel lineup!
Sampson County
Bladen County
Watch TV Everywhere
Enjoy all your favorite shows and channels at home or on the go!
We have Rokus and Fire Sticks available for purchase!
A plus to this service is that you can bring your own device. To see what devices are compatible with Star TV+, click here!
Roku 4K Streaming Stick
Amazon Fire Stick 4K Gen 2
Need help? Click here to watch support videos for setting up a new account and more!
Cloud DVR
You can enhance your Star TV+ Streaming experience by adding Cloud DVR to your package!
Standard
300G of Storage
(Approx. 200 Hours of Recorded Shows)
Gold
500G of Storage
(Approx. 300 Hours of Recorded Shows)
Platinum
1TB of Storage
(Approx. 500 Hours of Recorded Shows)
Please note, recordings will last for 360 days before being deleted unless flagged.
Star TV+ Frequently Asked Questions
Navigating through billing information can be confusing, but we’re here to help. Below, you’ll find answers to some of the most frequently asked questions about Star TV Streaming+.
Can I bring my own device, and if so, which ones work?
Yes, Star TV+ lets you bring your own device as long as it’s one of the following:
Roku
- Express 3900X
- Premier 3920X
- Streaming Stick 3810X
- Ultra 4640X
- Roku 4 4400X
Amazon Fire TV
- Stick Gen2
- Fire TV Gen3
- Streaming Stick 3810X
- Stick 4K
- Fire Cube Gen2
Tablets and Phones
- Windows computers and phones
- iPads and iPhones (version 10 iOS or better)
- Android Tablets and phones (version 5 or better)
Can I play Star TV+ over more than one Roku or Amazon Fire TV device in my home?
Yes. The basic account comes with 3 simultaneous streams and up to 5 devices that can be registered at any given time. You can upgrade to the following:
- Add 4 additional Streams for $8.50 per month, on up to 15 devices
- Add 2 additional Streams for $4.50 per month, on up to 10 devices
What is the time-out feature on Star TV+?
Similar to Netflix and other streaming services, Star TV+ has a time-out feature. After 8 hours of continuous streaming, you will receive a pop-up message asking if you are still watching Star TV+. If so, you simply choose “yes” to continue watching.
How much bandwidth will I need?
Star TV+ is a streaming video service which requires a strong Internet connection to avoid buffering. A minimum speed of 25 Mbps is the lowest speed that we can recommend for reliable streaming. We recommend higher speeds if you have multiple Internet devices working in your home simultaneously.
Can I take Star TV+ anywhere I go?
No, Star TV+ only works while connected to a Star Communications Internet connection. However, with our WatchTVEverywhere feature, you can stream many of our channels wherever you are, for free. Ask a CSR about signing up for WatchTVEverywhere today.
Does Star TV+ support Closed Captioning?
Closed Captioning can be enabled on the Roku device by pressing the “*” button on the remote.
Closed Captioning can be enabled on the Amazon Fire TV device by pressing the center select button. The programming information will be displayed, along with a “CC” icon on the bottom left of the screen. Press the down arrow to highlight the “CC” and then press the center select button. The same procedure is used to cancel Closed Captioning.
Not all programming supports Closed Captioning.
What about Digital Recording?
On Star TV and Star TV+ we offer you the ability to record shows. No longer do you need to have a large DVR recorder in your home, we store the recordings for you in the cloud. For $9.95 per month, you can subscribe to our NVR (Network Video Recording) option. This will give you the ability to store 300 Gigabytes of video (approx. 150 hours of storage). At any given time, you can record as many shows at a time as you have streams of video. (example – 5 streams of video – record 5 shows at one time).
Can I buy more Network DVR storage?
Yes, you can buy more NVR storage to suit the needs of your household. If you want more storage than the 300 Gig you currently have, you have the following choices:
- 1 TB – $14.95 (approx. 500 hours of storage) and 7 record streams
- 500 Gig – $11.95 (approx. 300 hours of storage) and 5 record streams
Are the Channel Line-ups the same as Luminous and Star TV?
They are similar. Star TV+ does not include SD (Standard Definition) channels that are duplicates in HD. Also, Star TV+ does not come with music choice channels due to the popularity of streaming options today.
*Not available in all areas. Requires STAR Internet service.
