Welcome to the Phone Support section. Here, you will find assistance for general phone support and instructions on reporting issues with VOIP calls.
General Phone Support
For general phone support, dial 611 from your Star telephone. When prompted, choose option 1, then choose option 3 to reach a support representative.
VOIP Fail Call Form
If you are experiencing issues with VOIP calls, please fill out the VOIP Fail Call Form to report the problem to our support team.
For further assistance, please contact Star Communications’ Technical Support team.
Phone Features
Take advantage of a comprehensive suite of calling features designed to enhance your communication experience.
Enjoy these calling features:
- Caller ID with number
- Call Waiting
- Call Forwarding
- Selective Call Acceptance
- Distinctive Ringing
- International Call Block
- Anonymous Call Rejection
- Touch Tone
- Call Return
- Selective Call Forwarding
- Cancel Call Waiting
- Repeat Dialing
- Call Forward/Busy No Answer
- Three Way Calling
- Speed Dialing
- Selective Call Rejection
- Casual Dial Block
- 809 Block
